Van Tech vs ServiceTitan
AI receptionist vs field service management — different tools, different jobs.
ServiceTitan is a comprehensive field service management (FSM) platform designed for large HVAC, plumbing, and electrical companies. It handles dispatching, invoicing, payroll, and marketing. Van Tech is a focused AI receptionist that answers every call 24/7, books appointments, and manages customer follow-ups. They solve different problems. Many contractors use both — ServiceTitan for operations and Van Tech for call answering.
Van Tech Strengths
- Setup in 15 minutes vs 4-6 weeks
- AI answers calls 24/7 — no human dispatchers needed
- Flat $649/month vs $200-$400+ per technician per month
- Purpose-built for call answering and lead capture
- No contracts, cancel anytime
ServiceTitan Strengths
- Full dispatching and routing for large teams
- Invoicing, estimates, and payment processing
- Payroll and commission tracking
- Marketing automation and lead attribution
- Deep reporting for multi-truck operations
Who Should Choose What?
Choose Van Tech if:
Solo operators and small teams (1-10 techs) who need 24/7 call answering without hiring office staff
Choose ServiceTitan if:
Large operations (10+ techs) that need comprehensive dispatch, invoicing, and fleet management
Pricing
Van Tech: $649/month flat. ServiceTitan: $200-$400+ per technician per month (minimum 2 techs). A 5-tech shop pays $1,000-$2,000/month for ServiceTitan vs $649/month for Van Tech.